Job Description:

• Direct activities of service technicians
• Develop superior product knowledge aimed at maximizing uptime
• Deliver exceptional customer service
• Ability to prioritize competing tasks
• Follow up with customers on their vehicle status
• Answering phone inquiries
• Open and close repair orders
• Strong administrative and communication skills.

Job Requirements:

• Experience in the diagnosis and repair of heavy-duty engines would be an asset.
• Minimum of three to five years experience in a car or truck dealership environment.
• Strong computer and organizational skills are a must
• Carry out other duties or tasks as required by the Service Manager